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Senior ServiceNow Developer / Architect

Brussels (Hybrid) | ⏳ 12-month contract

We are supporting a leading consultancy and an exciting client that is expanding their ServiceNow platform. This is a high-impact role for a Senior ServiceNow Developer / Application Architect to help shape architecture, lead ITSM, and support the rollout of new modules.

Key Focus

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Application Architect role within ServiceNow
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Expert-level ITSM (Incident, Problem, Change, Request, Knowledge)
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ServiceNow architecture: CSDM, CMDB, scoped apps, integrations
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Implementation of additional modules (Demand, Project, SecOps, HRSD)
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Hands-on development, automation, integrations, and security as required

Skills

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Expert: ServiceNow Application Architecture, ITSM, Platform Architecture
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Working knowledge: Development (JavaScript, Glide), Flow Designer, IntegrationHub, REST/SOAP, MID Server, ATF, ACLs
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Experience leading or supporting ServiceNow projects

Why Apply?

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12-month contract with extension potential
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High-visibility platform expansion
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Opportunity to make a real impact in a growing ServiceNow environment

Please reach out to apply!

Job Title: ServiceNow Architect
Location: United Kingdom (Hybrid)
Salary: Up to £115,000 + Benefits
Security Clearance: Must be eligible for UK Security Clearance

Overview
A leading UK consultancy is looking for an experienced ServiceNow Architect to join its expanding ServiceNow practice. This role offers the opportunity to lead the architecture and delivery of complex ServiceNow solutions across major digital transformation programmes for both public and private sector clients.

The successful candidate will play a key role in shaping enterprise-scale ServiceNow implementations, with exposure to multiple platform modules including HR Service Delivery (HRSD) and other core ServiceNow capabilities.



Key Responsibilities

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Define and own the ServiceNow architecture across client engagements.
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Lead the design and implementation of scalable, secure, and high-performing ServiceNow solutions.
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Provide architectural oversight across multiple modules, including HR Service Delivery (HRSD) and other platform capabilities.
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Work closely with client stakeholders, delivery teams, and senior leadership to translate business requirements into technical architecture.
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Ensure platform design aligns with ServiceNow best practices, governance, and enterprise architecture standards.
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Provide technical leadership and mentorship to ServiceNow developers and technical teams.
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Review and approve solution designs, integrations, and custom development.
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Support pre-sales activities including solution design, estimations, and technical proposals.



Required Skills & Experience

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Extensive experience working with the ServiceNow platform in a senior technical or architectural role.
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Strong experience designing solutions across multiple ServiceNow modules (e.g., HRSD, ITSM, CSM, ITOM).
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Deep understanding of ServiceNow architecture, platform capabilities, and best practices.
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Experience designing complex integrations using REST/SOAP APIs and third-party systems.
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Strong stakeholder management and client-facing experience.
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Experience leading technical teams and guiding delivery on large-scale programmes.
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ServiceNow certifications such as Certified Technical Architect (CTA), Certified Master Architect (CMA), or equivalent are highly desirable.



What's on Offer

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Salary up to £115,000 depending on experience
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Opportunity to lead architecture on major national transformation programmes
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Access to ServiceNow certifications and advanced training
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Flexible/hybrid working environment
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Strong career progression within a rapidly growing ServiceNow practice



Please reach out to apply and find out more!

ServiceNow Technical Architect (m/f/d)

Location: Germany (must be based here)
Travel: Occasional client and internal travel
Employment Type: Full-time

About the Role

We are supporting an established organisation in their search for an experienced ServiceNow Technical Architect to lead the design and delivery of robust, scalable ServiceNow solutions for enterprise customers.

This role is ideal for someone who combines deep technical expertise across the ServiceNow platform with strong architecture, leadership, and customer-facing skills. You will play a key role in shaping technical direction, ensuring best practices, and supporting complex implementations.

Key Responsibilities

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Act as the technical authority for ServiceNow implementations across multiple projects
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Design end-to-end ServiceNow architectures, with a strong focus on ITSM and CSM, as well as additional modules
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Translate business and functional requirements into technical designs and solution architectures
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Define integration approaches, data models, security, and performance considerations
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Provide hands-on technical guidance to development and delivery teams
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Ensure solutions align with ServiceNow best practices, platform standards, and future scalability
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Participate in client workshops, technical discussions, and design reviews
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Support pre-sales activities where required (technical input, solution validation, estimations)
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Stay current with ServiceNow releases, capabilities, and architectural patterns

Required Experience & Skills

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Proven experience as a ServiceNow Technical Architect or senior technical lead
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Strong hands-on experience with ITSM and CSM (essential)
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Experience with additional ServiceNow modules such as ITOM, HRSD, CMDB, or custom applications
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Deep understanding of ServiceNow platform architecture, including:

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Scripting (JavaScript, Glide API)
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Integrations (REST/SOAP, MID Server)
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CMDB and data modelling
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Security and role-based access

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Experience delivering complex, enterprise-scale ServiceNow implementations
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Strong communication skills with the ability to engage both technical and non-technical stakeholders
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Comfortable working remotely with occasional travel



Please apply to find out more!

**Join a dynamic team where your expertise will drive innovation and efficiency.** 40 Hour Week Opportunity!

We are looking for a skilled ServiceNow Platform Architect with DHS Secret Clearance to join our team on a 6-month contract basis. This 100% remote opportunity is ideal for IT professionals who thrive in a structured environment and possess a strong understanding of ServiceNow modules. Your role will focus on IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), including Hardware Asset Management (HAM) and Software Asset Management (SAM), and Service Portfolio Management (SPM). If you're ready to contribute to impactful projects while working collaboratively, we want to hear from you.

**Key Responsibilities:**
- Design and implement ServiceNow solutions tailored to meet client needs.
- Provide expert guidance on ITSM, ITOM, ITAM (HAM/SAM), and SPM modules.
- Collaborate with cross-functional teams to optimize processes and drive efficiency.
- Ensure compliance with security standards associated with DHS Secret Clearance.
- Mentor team members and support continuous improvement initiatives.

We encourage qualified professionals who are driven and eager to make a difference to apply for this role. Your expertise in ServiceNow could be the key to advancing our mission and supporting innovative solutions. If this sounds like the right opportunity for you, we look forward to receiving your application.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

**Principal Technical Consultant - SecOps**
Vulnerability Response
Platform Analytics
Security Incident Response
Integrations

** Must have 5+ years of VR experience and they are CSA, CAD, and CIS-VR certified.

**Join a dynamic team dedicated to enhancing cybersecurity solutions.** We are seeking a ServiceNow - Principal Technical Consultant - SECOPS for a permanent position. In this role, you will leverage your extensive experience in Vulnerability Response, Security Incident Response, and Integrations to drive significant improvements in our security operations. You will be an integral part of a collaborative team, focusing on delivering effective security solutions tailored to our clients' needs.

**Key Responsibilities and Skills Required:**

- Over 5 years of proven experience in Vulnerability Response (VR) within ServiceNow.
- Relevant certifications, including CSA, CAD, and CIS-VR, demonstrating your expertise in the field.
- Strong background in Platform Analytics and Security Incident Response, enabling proactive management of security threats.
- Experience with integrations that enhance security workflows and facilitate efficient incident management.
- Ability to collaborate effectively with cross-functional teams to implement innovative security solutions.

If you are a skilled professional looking to make a meaningful impact in the field of cybersecurity and have the relevant experience and certifications, we encourage you to apply for this role. Your expertise will play a vital role in advancing our security operations and helping us create a safer digital environment.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

An established ServiceNow Elite Partner is continuing to scale its ANZ practice and is looking to bring on an experienced Senior ServiceNow Technical Consultant to work across a wide range of enterprise and public sector engagements.

This is a chance to step into a senior, hands-on role where you will influence solution design, mentor others, and work on meaningful, end-to-end ServiceNow deliveries rather than pure BAU work.



Why consider this role?

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Rapidly growing ServiceNow practice with diverse customers and projects
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Hybrid working model with genuine flexibility
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Strong emphasis on technical excellence and quality delivery
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Clear investment in career progression, certifications, and upskilling
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Supportive, collaborative consulting environment
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Long-term pipeline of complex ServiceNow programs



The Role

As a Senior ServiceNow Technical Consultant, you will play a key role across both technical delivery and client engagement. This position blends deep platform expertise with consulting capability and suits someone who enjoys solving complex problems, influencing outcomes, and working closely with customers and delivery teams.

You will work across multiple ServiceNow modules and be involved from early-stage design through to build, integration, and go-live.



What you will be responsible for

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Designing and delivering ServiceNow solutions across various ServiceNow modules
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Building integration's using REST APIs, scripting, and custom development where required
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Providing technical leadership during discovery, scoping, estimation, and solution design
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Contributing to architecture decisions to ensure solutions are scalable and fit for purpose
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Maintaining delivery artefacts, documentation, and technical standards
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Acting as a trusted technical advisor during client workshops and stakeholder sessions



What we are looking for

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5+ years' experience delivering end-to-end ServiceNow solutions
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Strong background in ServiceNow development and integrations
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Solid skills in JavaScript, HTML, and CSS
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Broad module ServiceNow exposure with ITSM essential
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Confident customer-facing consultant with strong communication skills
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Background in a consulting, systems integrator, or managed services environment preferred
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Relevant certifications such as ServiceNow CSA, CIS, ITIL, or similar



What is on offer

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Join a high-performing ServiceNow partner with a strong industry reputation
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Exposure to varied and complex client environments
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Flexible working across home and office
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Structured learning pathways with certifications funded
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Competitive salary package of $135,000 to $145,000 plus Super, bonus incentives, and allowances
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Additional benefits including lifestyle perks, social events, and monthly early finishes.



Reach out to t.dickens@nelsonfrank.com to apply!