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ServiceNow Solution & Pre-Sales Lead (m/f/d)

Location: Remote (must be based in Germany)
Travel: Occasional client and internal travel
Employment Type: Full-time

About the Role

We are supporting a growing organisation in their search for a ServiceNow Solution & Pre-Sales Lead to play a key role in driving sales success and shaping ServiceNow solutions for enterprise clients, and driving growth of the ServiceNow practice.

This is a senior, customer-facing role combining functional ServiceNow expertise with pre-sales leadership, working closely with sales, delivery, and technical teams to design compelling solutions and win new business.

Key Responsibilities

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Lead ServiceNow pre-sales and solution design activities across new and existing clients
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Act as a trusted advisor to customers, understanding business requirements and translating them into ServiceNow solutions
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Own and drive RFP/RFI responses, proposals, and solution presentations
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Lead and participate in client meetings, workshops, and demos.
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Collaborate closely with sales teams to support pipeline development and deal closure
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Define solution architectures, scopes, and high-level estimates aligned to customer needs
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Stay current with the ServiceNow platform, roadmap, and best practices
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Support internal teams with knowledge sharing and solution standardisation

Required Experience & Skills

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Strong functional understanding of the ServiceNow platform (e.g. ITSM, ITOM, HRSD, CSM, or similar modules)
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Proven experience in a ServiceNow pre-sales, solution consulting, or solution architecture role
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Track record of supporting or leading sales cycles, including RFPs and customer presentations
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Excellent stakeholder management and communication skills
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Ability to translate complex requirements into clear, value-driven solutions
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Comfortable working remotely while engaging with clients across Germany.



Please click below to apply and find out more!

Senior ServiceNow Developer / Architect

Brussels (Hybrid) | ⏳ 12-month contract

We are supporting a leading consultancy and an exciting client that is expanding their ServiceNow platform. This is a high-impact role for a Senior ServiceNow Developer / Application Architect to help shape architecture, lead ITSM, and support the rollout of new modules.

Key Focus

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Application Architect role within ServiceNow
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Expert-level ITSM (Incident, Problem, Change, Request, Knowledge)
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ServiceNow architecture: CSDM, CMDB, scoped apps, integrations
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Implementation of additional modules (Demand, Project, SecOps, HRSD)
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Hands-on development, automation, integrations, and security as required

Skills

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Expert: ServiceNow Application Architecture, ITSM, Platform Architecture
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Working knowledge: Development (JavaScript, Glide), Flow Designer, IntegrationHub, REST/SOAP, MID Server, ATF, ACLs
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Experience leading or supporting ServiceNow projects

Why Apply?

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12-month contract with extension potential
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High-visibility platform expansion
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Opportunity to make a real impact in a growing ServiceNow environment

Please reach out to apply!

Elevate your career as a Senior Manager in ServiceNow HRSD Strategy and make a meaningful impact in HR service delivery.

This permanent, hybrid role offers an exciting opportunity to collaborate with cross-functional teams while leveraging your expertise in ServiceNow and HRSD. You will play a critical role in shaping HR service strategy and enhancing employee experiences through innovative solutions.

Key responsibilities and skills required include:

- Proven experience with ServiceNow and SNow HRSD implementations.
- Strong background in IT management and service delivery!
- Ability to manage projects and programs effectively, ensuring on-time delivery and stakeholder satisfaction.
- Excellent collaboration and communication skills to engage with diverse teams.
- Strategic thinking with a focus on continuous improvement and innovation in HR services.

We encourage candidates who are ready to drive transformative change in HR service management to apply for this role. In addition to fostering a culture of inclusivity, we offer core benefits such as medical insurance and a dental plan. This opportunity is perfect for those seeking to advance their career in a supportive environment that values diverse perspectives.

**Join a dynamic team where your expertise will drive innovation and efficiency.** 40 Hour Week Opportunity!

We are looking for a skilled ServiceNow Platform Architect with DHS Secret Clearance to join our team on a 6-month contract basis. This 100% remote opportunity is ideal for IT professionals who thrive in a structured environment and possess a strong understanding of ServiceNow modules. Your role will focus on IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), including Hardware Asset Management (HAM) and Software Asset Management (SAM), and Service Portfolio Management (SPM). If you're ready to contribute to impactful projects while working collaboratively, we want to hear from you.

**Key Responsibilities:**
- Design and implement ServiceNow solutions tailored to meet client needs.
- Provide expert guidance on ITSM, ITOM, ITAM (HAM/SAM), and SPM modules.
- Collaborate with cross-functional teams to optimize processes and drive efficiency.
- Ensure compliance with security standards associated with DHS Secret Clearance.
- Mentor team members and support continuous improvement initiatives.

We encourage qualified professionals who are driven and eager to make a difference to apply for this role. Your expertise in ServiceNow could be the key to advancing our mission and supporting innovative solutions. If this sounds like the right opportunity for you, we look forward to receiving your application.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

**Take the lead on meaningful, high-impact projects as a ServiceNow Developer.**

This permanent remote position offers an exciting opportunity for an experienced ServiceNow Developer with over six years of development expertise. You will play a crucial role in a federal setting, utilizing your skills to enhance and support critical systems. A Secret Clearance is required for this position, making it ideal for candidates who have previously worked in government or secured environments. Join a dedicated team focused on collaboration and innovation in the ServiceNow platform.

**Key Responsibilities and Skills Required:**

- Proven experience in ServiceNow development, including scripting and configuration.
- In-depth understanding of ServiceNow platform capabilities, including modules and integrations.
- Experience with ITSM processes and best practices in federal environments.
- Strong problem-solving skills and the ability to work independently and collaboratively.
- Active Secret Clearance, ensuring compliance with federal requirements.

If you are a driven individual ready to make a significant impact and have the necessary qualifications, we encourage you to apply for this role. Your expertise can shape the future of our projects and contribute to our mission of delivering exceptional services.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Elevate your career as a Senior ServiceNow Developer in a hybrid role based in Brussels.

In this position, you will leverage your skills to implement and optimize ServiceNow solutions, contributing to impactful projects that enhance organizational efficiency. We value collaboration and encourage a culture of continuous learning and growth.

Key Skills Required:
- Extensive experience in ServiceNow CSM,ITSM or CMDB
- Proficiency in JavaScript, HTML, CSS, and AngularJS.
- Strong understanding of ITIL processes and best practices.
- Ability to collaborate effectively with cross-functional teams.
- Excellent problem-solving skills and attention to detail.

Language requirements:

-Dutch and English

This opportunity is ideal for professionals who are passionate about technology and are eager to make a significant impact within an inclusive environment that values innovation. If you possess the required skills and are ready to take on new challenges, we invite you to apply for this role. Your insights and expertise will be integral to shaping the future of our service offerings.

Role Overview-



We are seeking a Certified ServiceNow Developer to support a client expand and mature their ServiceNow platform. The organisation is currently enhancing its ServiceNow capabilities by rolling out additional modules, automating business processes, and implementing a structured CMDB aligned with CSDM best practices.



As part of this transformation, the client is establishing a ServiceNow Center to provide governance, scalability, and long-term platform success. This role will play a key part in shaping the ServiceNow roadmap and leading complex implementations, including modules such as Security Operations (SecOps) and Demand & Project Management.



Key Responsibilities-



* Act as a ServiceNow technical authority within the CoE, ensuring best practices and architectural consistency
* Lead and contribute to ServiceNow projects from analysis through delivery
* Design and implement process automation across IT and business workflows
* Define, implement, and govern CMDB and CSDM models
* Translate strategic objectives into actionable plans and measurable outcomes
* Support the rollout of new ServiceNow modules and platform enhancements
* Maintain high-quality documentation for processes, solutions, and configurations



Required Skills & Experience-



* Certified ServiceNow Admin (mandatory)
* Professionally Dutch Speaking
* Strong hands-on technical experience with the ServiceNow platform
* Expertise in CMDB implementation and CSDM
* Experience delivering large-scale or enterprise ServiceNow implementations
* Strong understanding of process design and automation
* Excellent project planning and organisational skills
* Ability to communicate complex technical concepts to both technical and non-technical stakeholders.



Please apply with a relevant CV to be contacted!

Job Title: ServiceNow Architect
Location: United Kingdom (Hybrid)
Salary: Up to £115,000 + Benefits
Security Clearance: Must be eligible for UK Security Clearance

Overview
A leading UK consultancy is looking for an experienced ServiceNow Architect to join its expanding ServiceNow practice. This role offers the opportunity to lead the architecture and delivery of complex ServiceNow solutions across major digital transformation programmes for both public and private sector clients.

The successful candidate will play a key role in shaping enterprise-scale ServiceNow implementations, with exposure to multiple platform modules including HR Service Delivery (HRSD) and other core ServiceNow capabilities.



Key Responsibilities

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Define and own the ServiceNow architecture across client engagements.
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Lead the design and implementation of scalable, secure, and high-performing ServiceNow solutions.
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Provide architectural oversight across multiple modules, including HR Service Delivery (HRSD) and other platform capabilities.
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Work closely with client stakeholders, delivery teams, and senior leadership to translate business requirements into technical architecture.
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Ensure platform design aligns with ServiceNow best practices, governance, and enterprise architecture standards.
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Provide technical leadership and mentorship to ServiceNow developers and technical teams.
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Review and approve solution designs, integrations, and custom development.
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Support pre-sales activities including solution design, estimations, and technical proposals.



Required Skills & Experience

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Extensive experience working with the ServiceNow platform in a senior technical or architectural role.
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Strong experience designing solutions across multiple ServiceNow modules (e.g., HRSD, ITSM, CSM, ITOM).
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Deep understanding of ServiceNow architecture, platform capabilities, and best practices.
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Experience designing complex integrations using REST/SOAP APIs and third-party systems.
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Strong stakeholder management and client-facing experience.
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Experience leading technical teams and guiding delivery on large-scale programmes.
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ServiceNow certifications such as Certified Technical Architect (CTA), Certified Master Architect (CMA), or equivalent are highly desirable.



What's on Offer

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Salary up to £115,000 depending on experience
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Opportunity to lead architecture on major national transformation programmes
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Access to ServiceNow certifications and advanced training
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Flexible/hybrid working environment
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Strong career progression within a rapidly growing ServiceNow practice



Please reach out to apply and find out more!

Job Title: ServiceNow Platform Owner
Location: London (Hybrid)
Employment Type: Permanent

Overview:

We are working with a growing consultancy that delivers services to multiple companies across its wider group. They are seeking an experienced ServiceNow Platform Owner to take full ownership of the ServiceNow platform, defining and delivering the platform strategy while ensuring it supports business growth across the organisation.

This is a senior role with responsibility for strategy, governance, financial management (P&L), vendor management, and the establishment of a ServiceNow Centre of Excellence (CoE).

Key Responsibilities:

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Own and define the end-to-end ServiceNow platform strategy and roadmap
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Act as the senior accountable owner for the ServiceNow platform across multiple business units
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Establish and lead a ServiceNow Centre of Excellence (CoE), including standards, best practices, and governance
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Own the ServiceNow P&L, including budgeting, forecasting, cost optimisation, and value realisation
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Manage and govern third-party vendors and implementation partners
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Oversee ServiceNow implementations, upgrades, and ongoing platform evolution
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Define platform operating model, intake processes, prioritisation, and demand management
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Ensure platform stability, scalability, security, and compliance
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Engage senior stakeholders across the business to align ServiceNow capabilities with strategic objectives
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Measure and report on platform performance, adoption, and ROI

Key Skills & Experience:

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Proven experience in a ServiceNow Platform Owner, Product Owner, or Platform Lead role
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Strong understanding of ServiceNow architecture, licensing, and commercial models
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Experience owning budgets and P&L within a platform or product function
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Demonstrated experience building and running a ServiceNow Centre of Excellence
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Strong vendor and partner management experience
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Experience delivering ServiceNow in a multi-entity or consultancy environment
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Excellent stakeholder management skills, including engagement at executive level

Desirable:

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ServiceNow certifications (CSA, CIS, or higher-level certifications)
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Experience across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.)
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Background in consulting or managed services environments
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ITIL or similar service management qualifications

Why Join:

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Opportunity to shape and own a strategic ServiceNow platform
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High-visibility role with commercial accountability
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Influence platform direction across multiple businesses
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Work within a consultancy-style environment with strong growth ambitions

ServiceNow Platform Owner

Location: UK (Hybrid / Flexible)
Type: Permanent

We're working with a growing UK-based organisation that is investing heavily in its ServiceNow platform and sees it as a strategic enabler across the business. They are looking to appoint a ServiceNow Platform Owner to take end-to-end ownership of the platform, drive adoption, and shape how ServiceNow is used now and in the future.

This role combines hands-on platform involvement with strong stakeholder engagement, offering real influence over roadmap, priorities, and value delivery.

Key Responsibilities

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Own the ServiceNow platform strategy, roadmap, and ongoing development
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Act as the primary point of contact for ServiceNow across the organisation
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Work closely with business stakeholders to understand needs and translate them into platform solutions
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Drive adoption and expansion of ServiceNow capabilities across multiple functions
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Provide governance around platform usage, standards, and best practice
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Oversee enhancements, upgrades, and integrations
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Balance strategic ownership with hands-on configuration and optimisation where required
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Manage relationships with implementation partners and vendors
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Ensure the platform delivers measurable business value

Skills & Experience

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Strong experience working with ServiceNow in a platform ownership, product owner, or lead role
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Broad understanding of ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM or similar)
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Experience engaging and influencing senior stakeholders
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Comfortable operating in a hands-on capacity as well as at a strategic level
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Ability to champion ServiceNow and promote its value across the business
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Experience working in growing or transforming organisations is highly desirable
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ServiceNow certifications are a plus, but not essential



Please click apply to find out more!